Privacy Policy
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES OR WEBSITE.
IMPORTANT NOTE - Our Notice of Privacy Practices is a separate document that governs how protected health information ("PHI") about you may be used and disclosed in connection with the health care services in accordance with the Health Insurance Portability and Accountability Act ("HIPAA").
I. Introduction
This Privacy Policy (the "Privacy Policy") describes how MDRxLabs, LLC collects and uses Personal Data about you through the use of our Website, and through email, text, and other electronic communications between you and MDRxLabs. The terms "we", "us", "our" and "MDRxLabs" refer to MDRX LABS LLC, an Arizona limited liability company located at 16411 N 90th Street Suite 101, Scottsdale, AZ 85253.
MDRxLabs respects your privacy, and we are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we and our affiliates, including certain affiliated professional entities (collectively, "MDRxLabs", "we", "our", or "us") may collect from you or that you may provide when you use MDRxLabs through our website ("website" or the "Platform").
This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. Use of the Platform is governed by this Privacy Policy and our Terms of Service. This Privacy Policy is incorporated into our Terms of Service. All capitalized terms used in this Privacy Policy, but not defined herein, have the meanings assigned to them in the Terms of Service. By accessing or using the Platform, you acknowledge that you have read, understood and agreed to be legally bound by and comply with this Privacy Policy and our Terms of Service. If any term in this Privacy Policy is unacceptable to you, please do not use the Platform or provide any Personal Information. This Privacy Policy may change from time to time and your use of the Platform after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.
This Privacy Policy does not apply to information collected by any third-party, including through any application or content (including advertising) that may link to, be embedded on, or otherwise accessible from or on the Platform. Also, you may be subject to different privacy policies or terms of service for other websites or applications.
MDRxLabs is committed to protecting your privacy. We provide this Privacy Policy to explain the type of information we collect and to inform you of the specific practices and guidelines that protect the security and confidentiality of personal information.
II. Information We Collect About You and How It's Collected
Information About You and Your Health Care Treatment and Payment.
We collect several types of information from and about users of our Platform, including:
- Information by which you may be personally identified, such as name, mailing address, email address, telephone number and account information, postal address, gender, occupation, billing and collection information that you provide to us, information related to your eligibility, or any other information collected on the Platform that is defined as personally identifiable information under applicable law ("Personal Information").
- Health-related information, such as clinical history and condition, and any other information exchanged in emails, texts, chats or calls between you and MDRxLabs.
- Information about your Internet connection, the equipment you use to access our Platform, and usage details.
- Information about you, such as whether you are a current user, your product interests, location or demographics, or information related to your inquiry or request.
- Any other information we specifically request.
III. How We Use Your Information
We may use information collected about you, including Personal Information, in the following ways:
- To complete any registration or other transactions or actions you request online, such as payment processing, including determining eligibility, use, and other benefits.
- For treatment, payment, or healthcare operational purposes.
- To communicate with you about our healthcare services and information, products, and services that you request from us.
- To contact you if you receive healthcare services resulting from your use of the Platform.
- To administer your account, including processing your payments and fulfilling your orders.
- To operate the Platform and perform any services associated with the Platform.
- To provide you with information that you have requested or to respond to your inquiries.
IV. Data Security
We have implemented measures designed to reasonably secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Platform; any transmission is at your own risk.
V. Contact Information
If you have any questions or comments about this Privacy Policy and our privacy practices, please contact us at:
MDRX LABS LLC
16411 N 90th Street Suite 101
Scottsdale, AZ 85253
support@mdrxlabs.com
*The assessment made available on the MDRxLabs website does not create a doctor-patient relationship between
the individual completing the assessment and MDRxLabs. OpenLoop Health, a network of US-licensed doctors that
adhere to rigorous medical protocols designed for patient safety, has established exclusionary criteria to
determine if an individual does not qualify for GLP-1s. The answers an individual provides to the MDRxLabs
assessment consequently determine if the individual is screened out of eligibility for GLP-1 medication,
and an OpenLoop Health clinician will meet with an individual after checkout to determine if they qualify
for a prescription. OpenLoop Health clinicians retain the decision to prescribe compounded GLP-1s to
patients.
All claims and benefits on this website refer to self-reported data from GLP-1 customers on a treatment
plan that includes compounded GLP-1 medications and consultations with medical professionals. Customers
reported their weight on their initial medical intake questionnaire every 3-4 weeks thereafter. Results
from compounded medications found on the MDRxLabs platform may vary and be affected by an individual's
adherence to the program and their clinician's recommendations. Compounded GLP-1s are produced in
FDA-regulated facilities. Although these facilities are highly regulated, the medications are not
FDA-approved or evaluated for safety, efficacy, or quality. The decision to use compounded drugs is guided
by the licensed provider's medical judgment, which is informed by a telehealth consultation and
medical history.
We encourage all prospective users of compounded medications to speak with their provider about the
specific risks and benefits that may come with the use of compounded medication. MDRxLabs does not produce
compounded medications, and individuals may receive medication that looks different than what is portrayed
on the website.
Pharmacy Providers
We are partnered with
multiple USA certified pharmacies to bring the best product and overall experience to our membership. Our
team meets regularly with pharmacies to discuss any product shortages, shipping delays, and get updated
reports on their medication testing.
*Results vary based on starting weight and program adherence. Inches lost from hips, waist, chest, thighs and arms in the first month. Patients exercised daily and ate a reduced-calorie diet. Their fat loss is not typical. Results may vary. Medication prescriptions are at the discretion of medical providers and may not be suitable for everyone. MDRxLabs patients typically result in 1-2 lbs per week weight loss after 4 weeks, involving a healthy diet and exercise changes. Consult a healthcare professional before using medication or starting any weight loss program. *Based on the average weight loss as reported by patients without diabetes who reached and maintained a dose of 2.4 mg/week of GLP-1 treatment, along with a reduced-calorie diet and increased physical activity.
Medication is included in the cost of the MDRxLabs Program. Wegovy® is FDA-approved for weight loss. Ozempic® is FDA-approved for type 2 diabetes treatment but may be prescribed for weight loss. The trademarks, service marks, trade names (Wegovy® ,Ozempic®), and products displayed on this Internet site are protected and belong to their respetive owners. Medical treatment is provided by “CareGLP Affiliated P.C.s,” and OpenLoop Health, affiliated networks for medical professional corporations and associations. No data, photos, claims or any other information is associated with results derived from clinical trials, studies or public information and is always representative of MDRxLabs patient experience.